Are you going forward?
Then stop now. Best quote:
But this incontinent gush is nothing compared to an e-mail sent by an extremely powerful person at JP Morgan encouraging his investment banking team to be more human. In it he said: “Take the time today to call a client and tell them you love them. They won’t forget you made the call.” Indeed. I’m sure the client would remember such a call for a very long time.
And then there’s What’s your boss reading?
